shindax
28-09-2019, 12:46 PM
Hi All,
I hope you may be able to help with this issue. I will try and be as brief as possible
For 10 years I was working in a school as head of DT and we used an E5 Redsail laser.
After 6 years it developed a fault and the company we bought it from came to repair it at a great cost.
A year later it developed a broken wire issue on the x axis and the school decided to purchase a new machine.
At my retirement at the end of last year I asked if I could buy the old machine and they said yes.
The broken wire was easily fixed !
I had the original software (lasercut 5.3) and the softdog dongle/
I then set the machine up in my sged at home.
The software seemed to load ok.
I downloaded a simple file and the machine did a contour, all was good I thought.
However, an error message appeared on the control panel..."WATER PROTECR IS EFFECTIVE"
I checked the pipes from the chiller for kinks and made sure the water was flowing round the tube which
it does well.
I checked the cable from the chiller to the machine and it has continuity.
I see no water sensor on the machine !
I can download files for contouring from the laptop but not set the laser to fire from the laptop and if I do try it ceases to let me download files unless I shut the software and re-open it.
At my wits end I called a repair "specialist" who took £400 from me turned up in a nice jumper with his logo on and didnt seem to know what he was looking for leaving saying he needed to ring his guy in China.
That was 5 days ago and no sign of him since.
The machine seems to be almost there apart from this issue.
The controller is an MPC 6535.
I really hope someone can help what seems to be a simple problem before I bight the bullet and buy a new machine which on my pension will not be easy but I cant just sit in a chair and do nothing plus my wifes jewellery making would benefit greatly.
I apologise for the long message but want to say thank you in advance for any help you may have.
Regards
Dave
I hope you may be able to help with this issue. I will try and be as brief as possible
For 10 years I was working in a school as head of DT and we used an E5 Redsail laser.
After 6 years it developed a fault and the company we bought it from came to repair it at a great cost.
A year later it developed a broken wire issue on the x axis and the school decided to purchase a new machine.
At my retirement at the end of last year I asked if I could buy the old machine and they said yes.
The broken wire was easily fixed !
I had the original software (lasercut 5.3) and the softdog dongle/
I then set the machine up in my sged at home.
The software seemed to load ok.
I downloaded a simple file and the machine did a contour, all was good I thought.
However, an error message appeared on the control panel..."WATER PROTECR IS EFFECTIVE"
I checked the pipes from the chiller for kinks and made sure the water was flowing round the tube which
it does well.
I checked the cable from the chiller to the machine and it has continuity.
I see no water sensor on the machine !
I can download files for contouring from the laptop but not set the laser to fire from the laptop and if I do try it ceases to let me download files unless I shut the software and re-open it.
At my wits end I called a repair "specialist" who took £400 from me turned up in a nice jumper with his logo on and didnt seem to know what he was looking for leaving saying he needed to ring his guy in China.
That was 5 days ago and no sign of him since.
The machine seems to be almost there apart from this issue.
The controller is an MPC 6535.
I really hope someone can help what seems to be a simple problem before I bight the bullet and buy a new machine which on my pension will not be easy but I cant just sit in a chair and do nothing plus my wifes jewellery making would benefit greatly.
I apologise for the long message but want to say thank you in advance for any help you may have.
Regards
Dave