1. #1
    Hi Guys,

    I have been plagued with a problem on my PC, which was stopping me getting on with a switch on, quick check of my emails, switch off and carry on with my life.

    When Win7 starts up I get a lot of disk activity for several minutes, and I cannot start task manager easily to see what is happening. I initially thought it was McAfee updating. When I did get in to task manager I saw a process called CompatTelRunner.exe hogging resources.

    So I set about finding what it is.

    This is a program distributed by Microshit as part of the 'Windows Experience Customer Feedback Program' or something similar. It seems to have no benefit to the user and only to Microsoft. It was installed on the QT and cannot be easily removed. If you uninstall the update and hide it, it just comes back.

    It is part of a series of user tracking tools Microshit are sneaking in.

    For now I have disabled the tasks I think are the cause.

    They are found here .....

    Computer Management
    .System Tools
    ..Task Scheduler
    ...Task Scheduler Library
    ....Microsoft
    .....Windows
    ......Application Experience -and also-
    ......Customer Experience Improvement Program (That's a sodding larff !!!)

    Anybody with any tech knowledge of this that can add to solving this can help my understanding of this - Please help.

    Cheers,

    Rob
    Sent from my clunky old Windows 7 Machine

  2. #2
    Uninstall update KB2952664, change your settings so that recommended updates are not automatic and don't let it install in future?
    If you will not be swayed by logic or experience simply pick the idea you
    like best, but ask yourself why you sought advice in the first place and,
    for a simple life, perhaps consider not doing so in future

  3. #3
    Ta,

    I had a different KB number, which I couldn't find in my installed updates. Settings are as you recommend anyway.

    I think it is a shit way for Microsoft to treat those who give it money !

    R
    Sent from my clunky old Windows 7 Machine

  4. #4
    Quote Originally Posted by cropwell View Post
    Ta,

    I had a different KB number, which I couldn't find in my installed updates. Settings are as you recommend anyway.

    I think it is a shit way for Microsoft to treat those who give it money !

    R
    You're getting off easy, they nearly shoved W10 down my laptop's throat, I had to use 3rd party removal software as Microsoft's support technicians couldn't do it, even with remote access to my machine,

    - Nick
    If you will not be swayed by logic or experience simply pick the idea you
    like best, but ask yourself why you sought advice in the first place and,
    for a simple life, perhaps consider not doing so in future

  5. #5
    'Getting off easy' is not a good review for an OS provider.

    R
    Sent from my clunky old Windows 7 Machine

  6. #6
    Quote Originally Posted by cropwell View Post
    'Getting off easy' is not a good review for an OS provider.

    R
    It's good for Microsoft though ;-)
    If you will not be swayed by logic or experience simply pick the idea you
    like best, but ask yourself why you sought advice in the first place and,
    for a simple life, perhaps consider not doing so in future

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