Purchase from linearmotionbearings2008 is turning out to be a total disaster

[Darko]

Hi everybody,
I am new in building diy cnc and was trying to build my first cnc with about 1000mmx1600 work area.
To make long story short I purchased kit from linearmotionbearings2008 on eBay with all rails and ball nuts. The order arrived two days ago and as soon as I have seen the box that my stuff was shipped in, my heart sank and I thought I’m going to have a hart attack. 1600mm ball screws and 1700mm rails were shipped in the cardboard box with no support of any kind. I knew before opening the box that there is no way that this stuff is not bent. At minimum I assumed that this would be strapped on the flat wooden board if not in the wooden box.
Rails were ok.

You can see ball screws here

https://www.youtube.com/watch?v=nWTC94OZ6Kg
https://www.youtube.com/watch?v=BEqoHTzOugY
https://www.youtube.com/watch?v=gPOiML9lewo
https://www.youtube.com/watch?v=oQfAprs6s7g
https://www.youtube.com/watch?v=rVGNDr2U7o0

I have exchanged few emails with the seller and initiated return on eBay, he didn’t seem to care, offered me 50$ on 750$ order.
Is there anything I can do? Will going to eBay resolution solve anything, what about calling my credit card company?
If this is how this stuff is shipped how does he maintain 100% positive review on eBay. I can’t imagine this happened only to me.

I apologize for my broken English, I’m a foreigner living in US.
Any suggestions
Help ☹

[Voicecoil]

Take it up with eBay through their normal procedures - on the few occasions that I've had problems they've been generally helpful.

[Darko]

Take it up with eBay through their normal procedures - on the few occasions that I've had problems they've been generally helpful.

Thanks, I will try that, i cant imagine trying to send this stuf back, the shiting would be a fortune.

[John McNamara]

And no paper does not help!

[Voicecoil]

i cant imagine trying to send this stuf back, the shiting would be a fortune.

Interesting to see that the shortage of toilet tissue during the pandemic is a global problem :whistle: I'm on my last roll now, will I need to remove the mister of the machine to make an improvised bidet I wonder?

[Kitwn]

Voicecoil,
I've been wondering what business opportunities there are for portable bidet salespersons, but nobody else seems to have spotted the opportunity bar you and me.

[Desertboy]

Hi everybody,
I am new in building diy cnc and was trying to build my first cnc with about 1000mmx1600 work area.
To make long story short I purchased kit from linearmotionbearings2008 on eBay with all rails and ball nuts. The order arrived two days ago and as soon as I have seen the box that my stuff was shipped in, my heart sank and I thought I’m going to have a hart attack. 1600mm ball screws and 1700mm rails were shipped in the cardboard box with no support of any kind. I knew before opening the box that there is no way that this stuff is not bent. At minimum I assumed that this would be strapped on the flat wooden board if not in the wooden box.
Rails were ok.

You can see ball screws here

https://www.youtube.com/watch?v=nWTC94OZ6Kg
https://www.youtube.com/watch?v=BEqoHTzOugY
https://www.youtube.com/watch?v=gPOiML9lewo
https://www.youtube.com/watch?v=oQfAprs6s7g
https://www.youtube.com/watch?v=rVGNDr2U7o0

I have exchanged few emails with the seller and initiated return on eBay, he didn’t seem to care, offered me 50$ on 750$ order.
Is there anything I can do? Will going to eBay resolution solve anything, what about calling my credit card company?
If this is how this stuff is shipped how does he maintain 100% positive review on eBay. I can’t imagine this happened only to me.

I apologize for my broken English, I’m a foreigner living in US.
Any suggestions
Help ☹

Complain to ebay goods arrived damaged.

[Voicecoil]

And send them photos as well of course.

[Muzzer]

There seems to be a duplicate thread here. I replied to the other one and was puzzled later to see so many replies here - but not mine.

Perhaps the OP double posted?

[petesos]

Personaly i would have thought that slight bend you refer to would straighten out when fixed to cnc frame , ???

[Darko]

Interesting to see that the shortage of toilet tissue during the pandemic is a global problem :whistle: I'm on my last roll now, will I need to remove the mister of the machine to make an improvised bidet I wonder?

LOL,Did not see that:)

[Darko]

There seems to be a duplicate thread here. I replied to the other one and was puzzled later to see so many replies here - but not mine.

Perhaps the OP double posted?

Sorry, I did post a second tread in "Lead Screws, Nuts & Supports" I was thinking it might be more appropriate.