Leadshine AM822 drivers purchased!

[Ger21]

I think I'm using this one, which works fine in Windows 10Pro x64.
https://www.amazon.com/C2G-Cables-26...s=usb+to+rs232

[Agathon]

I've bought a USB to RS232 converter, installed the software and my machine says it's working as it should. However, when I go to the Leadshine software it won't connect to the port at which the device is located.

I've also noted that in the hardware profile for my machine that 2 serial ports are listed (although they physically don't exist) and they are both working as they should (whatever that means). They are located at COM1 and 2, but the Leadshine software doesn't recognise them either (which seems reasonable since they don't actually exist!!!).

I had to install a couple of parallel ports when I first got this machine and seem to remember it being quite difficult to get the machine to recognise them. However, this was the system itself not recognising the hardware. In the case of the USB/RS232 it does see it and declares it to be working as it should.

I've tried plugging it to different USB sockets which just gives a different location. However the location still not recognised by the Leadshine software.

Unfortunately, I don't have any other RS232 equipped devices to test the port.

Any thoughts?

I can just about find my way round a PC, but having had Macs as my main machines for getting on for 20 years I'm neither impressed with PCs nor adept at overcoming their inadequacies!

[m_c]

COM1&2 are most likely for onboard ports that don't have the required headers connected.

If you go to Device manager, and select the properties for your USB-RS232 adapter, it should show the COM port number somewhere within the properties (I would tell you exactly where, but I'm on my laptop and don't have any adapters to hand to try). Does that COM port show up within the Leadshine software?

If it doesn't you may need to close and re-open the Leadshine software so it refreshed the COM port list.

If it does show, it could be a cable problem.