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  1. #1
    Hi John,

    Thank you for the suggestion. At the moment I am considering returning said machine and do not want to do a permanent repair. I know I have to bend a small tab to release the pin but unlike the female plug the tab on the male plug is hidden from view. Anyway I'll keep trying and see what happens.
    cheers
    Bob

  2. #2
    m_c's Avatar
    Lives in East Lothian, United Kingdom. Last Activity: 11 Hours Ago Forum Superstar, has done so much to help others, they deserve a medal. Has a total post count of 2,957. Received thanks 366 times, giving thanks to others 8 times.
    It will not of been crimped correctly. A couple wires on my 3020 fell out just trying to get the connectors apart, and a few more came out with just a slight pull.

    It will probably need a release tool with a curve/hook in it to press the release tab.

    Personally, I'd remove all the connectors, and join the wires directly. I used good quality butt crimps on mine.
    Avoiding the rubbish customer service from AluminiumWarehouse since July '13.

  3. #3
    Well I eventually managed to release the pin and have reconnected the wire. At the moment I am in two minds whether to return the machine or keep it. If I keep it then I will rewire and upgrade the controller/drivers to something more reliable. Waiting for the vendor to provide a fix? for the noise/vibration from the X axis. Hoping for a satisfactory outcome.
    Thank you both for your advice.

    Bob S.

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