Quote Originally Posted by johngoodrich View Post
he's being sartcastic because you have given no details as to where you are and what machine and software you need setting up. Details will help get the right person
Sarcasm the meaning:

The use of remarks that clearly mean the opposite of what they say, made in order to hurt someone's feelings or to criticise something in a humorous way:

Robin I take it you where educated at Cambridge was it English grammer. How disappointing I thought this was a forum not not a playground for the uneducated.