Quote Originally Posted by JAZZCNC View Post
Yes I've done a lot of researching and looking around at these and all the other controllers and all the feed back relating to SZGH was mostly positive. The manual I have here is probably the best Chinese manual I've seen, I've been dealing with the Chinese a long time so I'm very fluent in Chinglish and to be fair I've got an ABB VFD manual here that is harder to read than this, mostly because it's overly technical.!! . . .There's nothing in it I don't understand in principle then I'm hoping it's just a case of feeling my way around the controller learning what's what.!

Regards the Service then it's out standing so far. Just today they set up a direct What's App link with the engineer who is setting up and dealing with the whole project.
He's asking me about the ATC so that is all setup and it will just be a case of tweaking timings, position parameters etc and now I've thrown the rotary 4Th axis in to the mix as well he'll be setting that up as well.
None of this was any trouble He's offering good advise regards the Servo spindle, asking for pictures of the machine to get a feel for the conversion etc.
I asked for the Key way to made to match the existing pully which to be fair I thought was a little skinny at 6.35mm(1/4") given the power and he's suggested unprompted not to do that because this new spindle is more powerful with higher speed so go with standard 10mm key way and I agree.

From my dealings so far I don't think they will ignore any questions regards after sale and while I fully expect to have reasonably large learning curve and possibly the odd head bashing session I'm quite happy and reassured so far that it will work out ok... Time will tell.??
I think the main thing would be to blue the shaft to check the angles on the shaft and pulley are the same (assuming the pulley is tapered). SZGH are keen for business as you say, usually same or next day for information or quotes.