Quote Originally Posted by JAZZCNC View Post
Yes, that was an unfortunate set of regrettable circumstances.
#1 The manual stated the outputs where isolated but didn't mention the Analog outputs where not. Even Gary at Zapp who sold you the controller was unaware of this. They have since changed that.
#2 I'd just retrofitted a Denford machine with a sprint controller using the IP-M which used the same Analog output without any issues, so I'd no reason to doubt yours wouldn't.
#3 You contacted me in the middle of a busy day and I replied without looking further and checking which sprint controller you had.! This I regretted deeply and made me feel like shit when finding out what happened, so much so I contacted Gary to see what could be done, I even offered up the Controller I had just purchased to get you going and was willing to take your old controller after it had been repaired.



I don't recall the plates but if they were not suitable or as expected all you had to do was say something and I would remake new ones or if that wasn't good enough and I charged you, which knowing me I probably didn't, would have gladly refunded. (I still will refund if that was the case)

Now to be honest I'm stunned how insulting and vitriolic someone could be towards me after I've only ever gone out of my way to help them and countless others, all because I didn't find there attempt at a joke to be funny and showed my dislike.!

I'm done now. Good luck with all that you do.
Indeed, the failure was regrettable. My point is, I continued to be a supporter of yours even through an issue like this that was not cheap to fix. I referred people to you, I suggested you when people asked me who they should speak to and on the forum I would often say 'Listen to Jazz, he knows his stuff'.

The plates were good. Its a compliment. The reason why I didnt use them in the end was due to an issue where I gave you the wrong measurements. The machining is impeccable on them.

The reason I 'triggered' was your response to me having some banter with you about the price. It was and remains a tongue in cheek comment. Your response wasnt what I expected and felt like a kick in the nuts.

And like you. I'm done too.

Thank you.