Hi Dean,

Absolutely, feel free to reach out to me through email, we'd be happy to connect to your computer and take a look at the problems with your myCNC installation. In general, I'd recommend making a list of things that are currently not working prior to us connecting to diagnose your machine - this may include screenshots, videos of the crashes, etc (especially since these problems appear on different PCs). Another engineer will be doing the remote diagnostics, so it will be helpful for him to have a step-by-step guide of things to take a look at.

Hopefully we can locate the source of your problem soon, so you can get back to actually using the controller.