Quote Originally Posted by ptjw7uk View Post
Did any answers to this come up as I have a similar problem with 2 sites I have hosted.
I also cannot see lathes.co.uk which is on the same server as my 2 ( 213.171.218.?)
My isp is BT as well but they are as good as the hosting site. Some days I can get the sites OK but most times zilch.

If it dosent improve I will look for a more reliable hosting site.

peter
It is vey unlikely to be the hosting site thats the problem. Almost always it is either the DNS entries or the routing.

Check DNS by using Nslookup as discussed above. If that seems ok, can you access the site via its IP address? if so then there is something wrong with the DNS your local ISP is using... remember it can take 48hours or more for changes to become live on a DNS.

If you know the actual IP address try doing a trace route (tracert ipaddress) from a command prompt. This should tell you how many hops its taking to get to the site and whether there are timeouts on the way. If you run that several times and you get different routes it may be that there is a network configuration/maintenance activity going on.

The other thing to note is that a traceroute to 213.171.218.64 ends in a server at livedns.co.uk which is not the server that the website is running on, but a dynamic link to it that allows the website to be hosted on servers who's IP address changes regularly (usually needed if you run a website from home and dont have a static IP address). If your browser's DNS settings dont check the DNS every time you access the page, it wont find the site if its moved. Clearing the DNS cache (from a command prompt type "ipconfig /flushdns") may show this to be the case.

regards...