Quote Originally Posted by John11668 View Post
I took your advice on this Jazz and was quite happy with what I got until this week .
I lost my licence as a result of a crash and having to reinstall Windows .
UCCNC license disappeared too . I have asked them to resend email and two days later with much discussion on CNCdrive forum I am no further forward .
As I said there it is like buying a new car and finding yourself calling for help from manufacturer then getting ignored .

I am in no way trying to blame you jazz but just noting that while their software looks good their customer support can be second rate .
This seems to be borne out by some reviews .
If you go to your Email server you may still have the email if you didn't delete it.? . . . But this should serve as a lesson to back up to an external source ie: USB stick or offsite drive like Dropbox.!!