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23-06-2024 #3
I am new to this forum and I came across this thread whilst seeing if anyone else had had experiences with the "Itech" routers. I bought one last week from Scott and Sargeant and I was shocked at the standard of the wiring on the machine. My background is electrical and seeing wires that were stretched tight because they were too short, no grommets or protection for cables on sharp edges and the generally poor standard of the fit and finish on the machine was very disappointing.
I realise that the machine is a badged up unit made in China but either I have been unlucky and got the "Friday afternoon job" or there is a severe lack of quality control on these machines that is not picked up by the importer. The packaging also allowed the electrical enclosure to collide with the gantry in transit as it had not been secured causing damage to the bed, gantry and the casing. but despite the "cheap" price of £5k the machine should be delivered in a good condition and be electrically safe.
I am not willing to accept that the machine is safe and suitable and am now seeking a refund, I will see how the suppliers respond to my email complaints tomorrow.
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