My machine finally arrived last week... DPD could not deliver it... They simply could not. They said they had no contact details for me and could not collect the VAT on import owing. Yet I exchanged well over a dozen, probably two dozen emails with them... All they coulddo was to send it back to the seller I bought it from. He sent me a replacement straightaway while the first was on the way back... This came via Fedex... They had no problems collecting the import VAT and had it to me, tout suite.