A3 Marchant Dice Kit

[Lee Roberts]

Looking forward to part two here !

[gabi68]

Hi,

I have a one of Kevin unit (mine it is the same like that YouTube link) and what I can tell you is you mad a BIG mistake buying that. I know it is too late... You will find many things will go wrong and also you will find you need to make your own modification to have a working machine.
To start check:
- assembly ball screw housing Y axis.
On mine I found a piece of plastic which it is supposed to work like a nut fixing. After I put all and try to tune machine with Mach that piece came out and Y ball screw was unusable. Speak with Kevin and replacement (I don't know why he didn't put that initially) came next day.
- the end of X ball screw has a screw which supposed to line up the ball screw in bearing
Try not to move the machine to the end of ball screw movement. If you do that that screw will came off and you will need to dismantle entire X axis to fix that. A "quick" fix is to install limit switch on all axis.
- Z axis has the same problems. Do not run the axis till the end of movement linear bearings will be affected.
On mine I found the Z axis with a Proxxon spindle don't reach the surface and I need to "lift up" the T-slot table with some 20 mm aluminium profile's and proper bolts.
About the support - that it is almost NIL. That guy (Kevin) take your money and after that you are on your own. If you have a problem you must send the unit for fixing and you need to pay for shipping and everything.
I don't know if he don't know much about how this machine must be made it (in all stages - design - stress (with Algor or something else) - manufacturing) or he doesn’t care about that.
Anyway if you still have the original packaging box I suggest to send that back for a full refund. Make sure you secure very good what it is inside and pay insurance for package.
I don't have anything with that company but I am an unsatisfied customer which pay a lot of money (with all 1700 GBP mechanical parts only since I have all electronics parts) and still must work and spend more money to have a working machine. I also want to advise people to pay attention when they spend money on this junk.
Have a look on this:
[ame="http://www.youtube.com/watch?v=6DjBUPQqfu0"]YouTube- eagle pcb emc2[/ame] look at comments and that links to see how good it is that machine.
Sadly I found that after I ordered mine

Good luck
Gabi

[Simon C]

Hello all!

I realise this is ultimatley a build thread but i wasnt sure where els to post this so i appologise if its in the wrong forum,but i too am very frustrated with Marchant dice / world of cnc, getting them to send the parts i orderd/paid for in early january(it is now near the end of march) is like trying to get blood from a stone, everytime i call its a diffrent excuse and a diffrent story. anyway today he finaly told me he diddnt have the ballscrew i orderd in january blameing it on his supplyer in france yet the week before i was told the ballscrew had been assembled "down stairs" and was waiting to be dispached, so i asked for a refund and he told me he would give me a refund but could only do it later that day, needless to say i didnt get it. I fear i will never get the refund. to be honest if it was just a £10-£20 item i would just put this whole ordeal down to expirience and forget it but this ballscrew-nut-BK and BF bearing supports cost me around £250 and thats to much to just "put down to expirience" and this is not the first time iv had this problem, took me over a month and many calls to get an 8mm ballscrew from him in november but i thought this was just a one off.

Sorry for the boreing rant but im very frustrated with Marchantdice, has anyone had a similar problem? or know what i can do to get a refund from this company?

Regards
Simon