Quote Originally Posted by gabi68 View Post
Hi,

1. I choose to buy my machine assembled not a kit. I decided that to avoid the assembly problems. Problems are almost the same.
2. I was thinking a forum it is made it to help people in their decision's to spend hard earned money. What I am posting it is NOT a negetive feedback for MD. It is my experince with that company and their product.
3. When you launch something in a kit form you must test that very hard and try to make that "stupid proof" almost 100%. If you choose to adopt M$ policy (launch a product and let customers to discover all bugs and after that write some SP-acks or better make another software ;)) you will end up to have a bunch of unhappy customers.
3. Even big company (Ikea) made mistakes. I just bought a coffee table from Ikea and when I try to assemble it I failed. I must spend 3 hours to put some pieces which manufacturer forgot to think about it.
4. I just try to help talking about my experince but after you post it that it is wrong. Sorry for posting my experince....

Good luck
Gabi,

Please dont misunderstand me, posting experiences are fine and thats exactly my point.

I certainly want to ensure that people reading these forums are given information on the pros and cons of a product or supplier. As long as it your experience and you explain what it was, how it was resolved or not then that is fine. There is a fine line between saying 'I had this experience' and 'Dont buy from XYZ, they are a bunch of xxxxxs' without hard unrefutable evidence. I just wanted to deflect any of the latter as we've had some bad experiences already of that on the forum with people slagging off products. Of course I realise sometimes these things are subjective, and one mans design etc.....

It is good to hear of your experience, and the fact that yours wasnt a kit, which wasnt clear to me before, makes it all the more concerning. I'll admit I have had an issue with the company in question myself, which was resolved satisfactorially, although I would have prefered that it didnt happen in the first place. That doesnt make them a bad company necessarily, but I agree once bitten etc... however I did go back another time and had a good experience. I've also had my share of bad experiences from Ikea, yet there are also good experiences and strangely we always seem to go back....

Don't let that stop you from posting, we all have a lot to learn from each other.

regards
Irving...

PS, I know what you mean about M$ but they are big and ugly enough to look after themselves.