Lighburn NEJE 30w laser not ramping up power

[Fivetide]

Its working .. as in the laser comes on at very low power and creates a spot. But if I use test software in light-burn that ramps its from 10% to %100 its get brighter but wont even draw a line on paper - it goes through the file doing the same thing. Not sure what is wrong. If I press the fire button on the laser motherboard it instantly burns a hole in the paper.