Buying Mach3 and getting support

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hi everyone its Keith mach3 machine controller's talking to Scott Nichols from mach USA there price at present for the basic program is around £120 pounds plus extra for the addon,s ,but I have found that in the UK marchant dice ltd are doing the mach for £87.50 plus delivery £4.50 plus tax £13.81 making a total of £105.81 they send it to mach witch send me the code for the program ,on contacting mach in the USA they tell me that the UK marchant dice ltd would be responsible for any help on the program !!do you all use mach3 or is there a better program for machine controllers and has anyone dealt with marchnt dice ltd help please Keith

For the money, only EMC2 on Linux comes close in terms of the scope of Mach3. You can have a look at Routout and it may do all you want for 40quid inc P&P. I wouldn't worry too much about support direct from Artsoft for Mach. The community BBS's (MachSupport.com and especially the Yahoo group) have some incredibly knowledgeable people who use Mach in harsh working environments and are all too ready to help a beginner. Don't be too quick to rush into buying the addons unless you really need them.

Personally I don't think you can better the features, usability, and support for the price. As Mach is downloadable software, how do MD justify a delivery charge on top?:o What are they doing for the £4.50(+VAT)?

Oh and BTW, Mach will increase in price SOON (10%).:(

Your chioce Keith :p

EDIT: I'd like to echo John's comments above too regarding the 500 line limit. I've just done a simple sign for my sister, one rough pass, one finish and a cutout, over 2000 lines of code just on the finish pass.