Hi I've registered in this forum in desperation - my problem is that I have been waiting for several weeks for a refund of £51.04 which I paid on the 2 November . See order No. 7398 which I cancelled by phone and confirmed this by email on 15 November.

I can't get seem to get any response to emails, and my attempts to progress the refund via phone calls (to Neville) have not borne fruit!

Please can whoever reads this expedite the refund?

Thanks
Peter



Quote Originally Posted by Mark Proctor View Post
Hi there,
We're the team behind Bearing Station - I work on the web side of things, and Phil and Nev (who should be registering for the forum right now) are the guys who set up the business and between them have around 40 years worth of experience with bearings, belts, seals and a bucket-load of other technical things that I don't really understand because I'm the computer guy.

Anyway - The reason for this thread is explained over here.

Basically, I thought it might be of interest for the guys to answer any questions mycncuk users might have about the various products they supply. Jonathan has already suggested a "service to bore their HTD timing pulleys and add grubscrews" so hopefully Phil can address that once he's logged in!

So - please ask anything you like and we'll do our best to answer.
Thanks,
Mark

edit: looks like we need their first posts to be approved by mods, so they should appear after that...