I have gotten mixed levels of support from BobCAD and I use V21. Have no real problems with it remembering tools in the tool tray. Have no real problem with the offsets. Only Problem is in the CAM side it keeps putting M6 and M4 which with a manual set up milling bit there is no need for them so at the moment I just gone in and edit that part as to lazy to go into the post processor atm to make the changes. Have had problems with them and there are things they could do better. But than again if you bargian a bit you can get some very good deals from them. SolidWorks is a great program IF you got £1K+ sitting around for the investment. Now if some one knows a way of getting those programs without paying for every part plus tech support please tell me. I remember the day when you bought a product and a certain level of support was expected and included within the product.

Will see as the road goes though have had some very good cutting come out of code set up by BobCAD/CAM and also been doing some larger project work in it as well.

Michael