Aluminium Warehouse contact details

[dazza]

no contact details, but glad somebody else is suffering aswell. I placed an order last week, of which it seems 2 out of three parcels where dispatched on tuesday that I recieved yesterday. and despite being actually "promised" the 3rd package will be with me today, its now 13:45 and no sign.

delivery used to be quite fast with AW but these days its a week+ in some cases,looking at my transaction history with them they used to use tufnells(something like that)on the ball and fast delivery,now its tnt,and there a whole new thread

[Jonathan]

The last two times I ordered from ASC the delivery was free, and I didn't order that much. If I recall correctly they deliver on two working days each week, so you're guaranteed to get the order within a couple of days.

(Edit: I'm not being paid to advertise ASC!)

[kingcreaky]

See for me, although AW service is bad, there website makes up for it. Although Ive rang ASC and for that matter other ali stockists its always a game first of establishing what they stock and what they dont stock, they then give you awkward prices and cutting is additional cost which they provide no way of working out. You ring them with a big list and cuts etc and it always seems like too much hassle. Whereas, AW has an excellant website that allows you to peruse over what they have specify your cuts and get an exact cost (regardless of if its too expensive)
Here's me promoting them... and im still sat here waiting for my delivery

Matt

[Jonathan]

You can e-mail ASC with a list and they'll give you an itemized quote - that's what I did on my last order. Just remember to add the 20% for VAT and you've got the exact cost. ASC also do have a stock list here:

http://www.ascmetals.com/downloads/wholebrochure.pdf

But it's not everything - they'll sometimes get you things which aren't on the list. Either way the stock range is large...

[dazza]

See for me, although AW service is bad, there website makes up for it.

Matt

agreed its hardly worth mentioning asc is cheaper unless your buying 500 notes to a grands worth of plate a time
otherwise its a bag of chips and a spud fritter between em,and you still have the too and throw lark in email then the phone call with the card details.
most my orders from AW ordered the week before come the following friday afternoon so you could still get it today.

[m_c]

Do asc deliver nationally?

[Jonathan]

agreed its hardly worth mentioning asc is cheaper unless your buying 500 notes to a grands worth of plate a time
otherwise its a bag of chips and a spud fritter between em,and you still have the too and throw lark in email then the phone call with the card details.

My last order with ASC was £174 with VAT total. Here are the first two lines:


Put the same sizes in the aluminium warehouse site and it's £8.39 more, plus delivery at £12.49 so that's £20.88 saved. I'm happy to make a 5-10 minute phone call to save 20 quid!

I don't think they deliver nationally as it just arrives on one of their company flat trucks. Still it might be worth asking if you're ordering a reasonable amount?

[dazza]

i guess its swings and roundabouts then jonathan,my last order from them was a little over 100 quid for 20mm plate and by my reckoning and looking on the AW Site id saved about £1.95p lol wasnt worth it.
ive used both companys a bit now and i will say in asc,s favour i only bother with the eco cast but where asc will have the courtesy to ring or mail and say look we have your plate ready to send but its damaged or marked on one side do you want us to send it?? AW just send it then ignore you when you winge about it.

[Jonathan]

i guess its swings and roundabouts then jonathan

Yes, definitely. ASC seem to be more expensive for small sizes of aluminium round bar, but they've always been cheaper for me with 6082 aluminium plate. I've not ordered any tooling plate/eco cast from them so no idea what the difference is...

Also, when they didn't have enough of something I wanted in stock they sent what they had then the rest in a couple of days, which I thought was good service.

[kingcreaky]

take back everything i said back about AW

All has arrived. perfect condition.