Quote Originally Posted by Pointy View Post
I must say a big, big thank you to Kris from KB Aluminium.

I am extremely impressed with the service I have just received, having recently ordered some profile and accessories.

I was about to order from another supplier until...

a) I found out the quote I had received was not including VAT.(Probably my mistake, I should have looked closer)
b) They then wanted to charge £30 + VAT for delivery.
c) Having limited options for payment and then wanting to charge me another 4% on top to use one of them.

Anyway Kris came to my rescue, not only with outstanding customer care, answering all of my questions very promptly and making sure I ordered exactly what was needed, but he also gave me a very competitive price.

Everything arrived safely and well packaged today, and once again Kris was ready to answer more questions, even stupid ones outside of office hours.

Once I get everything put together I will try and post some pictures.

Regards,

Les
Hi Les,

Thank you very much for the kind words after shopping with us. My apologies for not replying sooner, I have bee very busy. We aim to give a very high level of service to all our customers regardless of order size and I am available most days to answer any questions people have.

Our range of items is slowly getting bigger but as always, if there is something not listed on our Ebay shop that you require then please contact me via this thread or our website.

Thanks again,

Kris