On going chinese 6040 problems

[amxen]

ok so im still having problems with this thing jamming . So i put a paypal claim in and this is what i got back from paypal

To continue with our investigation, we need documentation to support your
claim that the item is damaged or significantly not as described.

Please obtain a document from an unbiased third-party, such as a dealer,
repair shop, appraiser, or another individual or organisation that’s
qualified in the area of the item in question (other than yourself), which
details the extent of the damage or clearly explains how the item received
significantly differs from the item that was advertised.

This document must be on a letterhead that includes the name, address, and
phone number of the individual, business, or organisation so that we may
contact them if necessary.

If applicable, the document should include a serial number and description
of the item and the cost required to complete any necessary repairs.

You can upload this document through your PayPal account. Here’s how:


How an i gonna do that i dont know any one that fixes cnc machines and i cant really post it to some one now can i ?