I have been trying to figure out the USB to Serial interface for work and it is a strange tale...
If I have this right, Windows sorted out the serial ports with Vista and recognised a usb2.0 adapter so everything was hunky dory.
If you used the Chinese driver it loaded 10 virtual serial ports that never went away and gave you no clue which one was actually there. You really want the American GatesWaredriver, it makes it so easy.
Then USB3.0 came out and Windows stopped recognising serial adapters again.
Until Windows software catches up with USB3.0 hardware you could be well advised to stick with USB2.0 hardware.
For reference, every USB device has a unique number ID. Windows fetches that ID and the searches for a definition file whose name is essentially that number. This makes it tricky for a user to tell Windows to impose the USB2.0 driver on a USB3.0 device, even if the computer only has USB2.0 hardware ports and it would work easy peasy. The two devices are distinct and appear incompatible.