redsail m500

**cropwell** · 24-02-2015

Looks as tho you still have the wrong drivers

**calida** · 24-02-2015

Yup. Lol, no idea where to get the buggers. I've exhausted everything online. Let's hope redsail get back to me. Bloody thing is still under warranty but I don't have sales reciepts

**Want2build1** · 28-02-2015

Hi
I'd 1st try a different PC with XP on it. Beg/borrow etc !
Until you can get the driver properly loaded on something, you can't tel if the controller works or not.

Mine isn't redsail.
I us XP and network cable, so haven't tried the usb driver.
Mine is RDWorks, with an RD controller.

I haven't swapped my controller , and I believe some boards use different stepper motors

I know someone, who uses CNC drivers and Mach3 to control his laser, so it can be done, if all else fails :-)

Regards
Rich

**calida** · 01-03-2015

Tried on 3 different Xp and 2 win 8.1 (we have a few laptops in the house lol). Works on none :(

**cropwell** · 01-03-2015

I had a problem with drivers for a device and from the system screen in control panel I found the hardware_id associated with the device. I copied the value into my browser bar and did a search and it came up with a site for the drivers. I can't remember the exact details of where to find the hardware_id, but it was probably under driver details in the property tab for the yellow "?"-d device. The boards these machine use are often designed with a standard comms protocol.

**sthdklen** · 05-03-2015

Hi I've just got one of these redsail lasers and had nothing but problems. I've done a couple of test cuts. I drew a simple square and a circle and set power speed to cut. Each time the shapes are stretched circles are ovals and it only engraves no matter what setting I set they don't cut or produce the correct shape. Any ideas, seems like the machine is misinterpreting the software or something :-(

**calida** · 05-03-2015

I've not got mine cutting yet so I'll let you know when I get to that point. Your software works though?? Better than I have at the moment.

**calida** · 08-03-2015

Finally connected....struggling with settings now. Seems no matter what i put into the bed size it doesn't like it

**Want2build1** · 08-03-2015

Progress is good though !

I've spent the last two days with "communication Error"
Re-install of software fixed it
Conclusion .. PC filled with MDF dust overheated and screwed up.
All cleaned out now with an air compressor ! and working again.

My Laser is on the LAN network, not USB BTW