How to contact the supplier/seller 'Chai' ?

[JAZZCNC]

Fred seems the most organised Chinese person i have dealt with, and believe me, i have dealt with many.
He will be again my choice, cause he is can pack you all stuff you need for CNC up to the spindle and VFD, even if he has not them listed. Just tell him what you need. And that at best price still.

This going to come as a Shock to many and believe me I haven't done this lightly because I have dealt with Chai now for Many many years but I've now switched to buying most of my stuff from Fred as the packaging and quality of parts are better than chai's.! . . . Slightly more expensive but worth the extra just for the packaging.!

[Boyan Silyavski]

Agree with that. I was a bit worried about the last 2 packets when the 3 meter screws and Hiwin rails arrived. They were nicely packed and resisted even the MF DHL guy that made something stupid at the moment of delivery, when he tried to step on the middle of the packet which was supported only at both ends for a certain moment. I had an impulse to squeeze his neck, but thankfully the packet was stronger than the 100kg pig, so no bent 3 meter screws or rails. And no bent necks

Another case was that after a couple of months i noted i was missing the 3kw VFD and instead of that there was a cable chain in the box, somebody mistakenly changed boxes. So Fred send it to me on his account without a problem.