Marchant Dice

[agent17]

It wouldsnt suprise me if they've gone bump.

personally , from experience I wouldnt bother!, But in an effort to try and stay unbiased

try contacting James Marchant
[email protected]

well that didn't work.

Delivery to the following recipient failed permanently:

[email protected]

looking more and more like there is a serious problem...

[John S]

does anyone know if there is a problem with this company?

thanks

.

[agent17]

.

lol. does not inspire me with confidence.

i take it there is a history of issues?

[Saracen]

Hmm, I wonder what happens to the 10 year warranty they've been offering on Kress spindles through eBay ?

Adrian.

[asbo]

If you do a google for "Marchant Dice" you get this:

Marchant Dice Ltd - World of CNC - CNC Machine, CNC Packages ...

www.marchantdice.com/
This site may be compromised.
We are a UK manufacturer and supplier of CNC machines, components and accessories. We specialise in CNC packages, CNC kits. We produce and stock a ...

Looks like something's definitely gone tits up somewhere.

[Web Goblin]

I had issues with them in the past and certainly wont be dealing with them again.

[marchantdice]

Just a quick post to update everyone regarding the subject of this post.

Firstly I can confirm we have certainly not closed or gone "bust", the very opposite in fact we are busier than ever and constantly expanding our staff as well as our product range. We have some very exciting new advances on our CNC machines which will be released for sale in the near future after a 3 month intensive R&D phase. We are currently selling a huge number of machines per month (this includes delivery and training to our customers) over our whole machine product range as well as many many orders for related components via eBay as well as via our online shop. This has meant we have met a great number of people over the last couple of years and are confident we offer an excellent service. Of course like all fast growing companies we have experienced issues with the occasional order in the past which we try to solve as efficiently as possible.

All machines are built in our UK factory (where we also stock all related components off the shelf) and we run a very open door policy where anyone is welcome to visit any time. All our machines also come with a one year guarantee as well as one year free technical and software support.

The issue regarding the website we were not aware of however the website seems to be functioning correctly so we will contact Google to ensure they check things their end.

We are currently experiencing a phone outage hence the intermittent phone connection however we hope this will be resolved in the next couple of days.

The email address [email protected] has never been a valid email address therefore you would have received a bounce back. My email is [email protected] however suggest you email any enquiries to [email protected] to ensure they are picked up by everyone (that email account is forwarded to three people, including myself) to ensure all enquiries are dealt with promptly.

If anyone else has anything they wish to discuss albeit general or to do with an order then please email us as above and we will get back to you promptly.

Many thanks
James Marchant

[Jonathan]

We have some very exciting new advances on our CNC machines which will be released for sale in the near future after a 3 month intensive R&D phase.

Perhaps start with researching how to mount ballscrews properly:
http://www.mycncuk.com/forums/mills-...-bearings.html

[kingcreaky]

Perhaps start with researching how to mount ballscrews properly:l

rofl

[cjellwood]

They screwed me over good and proppa. Took my money via bank transfer then just keep fobbing me off on email if they reply at all. Got to take them to court now ffs! Lost loads of money erfunding my customers because parts not arrived for jobs