Drivers operating in erratic way

[John11668]

lesson learned Jazz, but still doesn't alter the fact that their customer service is appalling

[JAZZCNC]

lesson learned Jazz, but still doesn't alter the fact that their customer service is appalling

Possibly but have you considered we are not the only country struggling with Covid and they might be short-staffed.?

[the great waldo]

lesson learned Jazz, but still doesn't alter the fact that their customer service is appalling

I had the wrong license file for my controller and emailed Balazs with some screenshots where he spotted that I had the wrong license for my particular controller on a Sunday morning and got the correct file in 15 mins. I would check your spam filters as they can be unpredictable.
Cheers
Andrew

[John11668]

Been there - checked all spam too
License file arrived at 3AM No apology, no excuse , or anything