Strike CNC (My first CNC router)

[John S]

many people do not understand the power of the forums and Internet.
At one time it was go see a lawyer, pay a hat full of money and hope the legal system would do the right thing for you. 'fraid that has all changed.

Now no one is perfect, everybody drops a bollock from time to time. What matters is not that you dropped the bollock but how you treat the customer and what you do to rectify the problem to both of yours satisfaction.

I have seen this machine and in all fairness a lot of what was wrong with it had been done at this point but there was still some issues with the twin leadscrews and the Z axis. One thing and I don't know if Ant posted a picture but the front section of the alloy extrusion had been drilled away with a big rotary saw for clearance for the bearing blocks.
Only problem was none of the holes were anywhere near where the screws wanted to go. Massive rat holes carved into new alloy extrusion, disgraceful on a new machine.

[WandrinAndy]

many people do not understand the power of the forums and Internet. ...

Now no one is perfect, everybody drops a bollock from time to time. What matters is not that you dropped the bollock but how you treat the customer and what you do to rectify the problem to both of yours satisfaction.

Couldn't agree more. I think Ant started this thread to pass on what he believed to be a good deal with a UK company, because he was chuffed with his new baby even before it was born!

This could have been very positive for the builders of this machine, but sadly turned out otherwise... for all concerned.