Quote Originally Posted by Chaz View Post
And that was my understanding too. What I did not pick up was that the version I ordered is 380V only. Ive had words with them, I intend to order more stuff - then they quoted on Friday for 220V 3 Phase despite me reminding them I only have single phase.

They suggested they could supply one of the items at cost as a 'sorry' for the issue but then tell me how much more complicated / expensive the 220V version is, so perhaps no discount after all. Lets see, Ill probably hear from Susie in the morning.
You may be lucky, i sent an email to Mike and received this reply:
Sorry for late replay because we are on Holiday this term as Chinese New Year(6th,February,2021-18th,February,2021).Happy Chinese New Year to you and your family!!! We will feedback to you soon after holiday! Thank you very much for your understand!

Then later he replied, work that one out.