Does this sound normal?

[grantx]

Well, that is a very discouraging read.

Yes, I bought it new from David Ward in Peterlee. It is less than 2 weeks old and he's not returning my calls anymore (he probably found this thread).
I've tried attaching a few pics of the machine but I cant attach more than one for some reason.

His advert on Ebay says I can return within 2 weeks but the problem is that I didn't pay him through ebay - it was done privately.

The power supply is a Meishiie S-1200 -60
Output 60V and 20A.
Drive controllers are all DM860A

Frame seems very sturdy. There is no play or axial movement between rails and ball screw blocks.

What do you think is the best way forward from here?

[JAZZCNC]

Well, that is a very discouraging read.

Yes, I bought it new from David Ward in Peterlee. It is less than 2 weeks old and he's not returning my calls anymore (he probably found this thread).

Like I said I'm very sorry to have to say it and it's wrong that should need to. Also, I don't think he's not answering because of reading this thread, I've had others contact me privately and he doesn't answer their calls either.!

His advert on Ebay says I can return within 2 weeks but the problem is that I didn't pay him through ebay - it was done privately.

If you got a receipt then shouldn't matter how you paid him. I also believe you have 30days under your statutory rights to return the machine, but I'm no expert so check it out.

What do you think is the best way forward from here?

If it was me then I'd be returning it without a doubt but only you can make that decision.